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Influencing and Negotiation Skills

What you will learn  :

  • Understand how to deliver a message with confidence and build an authentic connection

  • Know how to manage your focus and physical presence to make good first impressions

  • Know how to read your audience and increase engagement through flexing your style

  • Have good listening and responding techniques in order to create an effective rapport

  • Know how to ask the right kind of questions to get the most from a conversation

  • Be able to make effective choices with language in order to build credibility

  • Be able to handle q & a when under pressure

  • Understand how to hold your ground in the face of ambiguous audience behaviour


“The session was very

informative and I picked up some

good hints & tips.  Thanks so much.”

Premier Foods,

Jo Campbell-Kent

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