Influencing and Negotiation Skills

What you will learn  :

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• Understand how to deliver a message with confidence and build an authentic connection

• Know how to manage your focus and physical presence to make good first impressions

• Know how to read your audience and increase engagement through flexing your style

• Have good listening and responding techniques in order to create an effective rapport

• Know how to ask the right kind of questions to get the most from a conversation

• Be able to make effective choices with language in order to build credibility

• Be able to handle q & a when under pressure

• Understand how to hold your ground in the face of ambiguous audience behaviour