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Influencing and Negotiation Skills

What you will learn :
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Understand how to deliver a message with confidence and build an authentic connection
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Know how to manage your focus and physical presence to make good first impressions
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Know how to read your audience and increase engagement through flexing your style
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Have good listening and responding techniques in order to create an effective rapport
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Know how to ask the right kind of questions to get the most from a conversation
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Be able to make effective choices with language in order to build credibility
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Be able to handle q & a when under pressure
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Understand how to hold your ground in the face of ambiguous audience behaviour
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