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Presence And Impact

What you will learn :
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Be able to use the voice accurately and expressively to achieve a range of intentions.
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Understand how to deliver a message with confidence and build an authentic connection
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Have good listening and responding techniques in order to create an effective rapport
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Understand the nuances of playing-back content and timing it effectively
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Know how to ask the right kind of questions to get the most from a conversation
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Be able to diffuse disagreement in a conversation and find solutions


“The interactive engaging format of the training was a massive plus. Some of us can be somewhat reserved at times, but I think you managed to bring us all out of our shells. it was lovely to see colleagues interacting so enthusiastically.”
Stephanie Warner,
Associate HR Manager,
HTA Design LLP
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