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Presence and Engagement

Business People Talking

What you will learn  :

  • Be able to use the voice accurately and expressively to achieve a range of intentions.

  • Understand how to deliver a message with confidence and build an authentic connection

  • Have good listening and responding techniques in order to create an effective rapport

  • Understand the nuances of playing-back content and timing it effectively

  • Know how to ask the right kind of questions to get the most from a conversation

  • Be able to diffuse disagreement in a conversation and find solutions

“Very well organised training and very insightful. I found Cat to be extremely engaging and knowledgeable. Would highly recommend the course.”

Brent Engelbrecht,

Dixons Carphone
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