Enhancing Leadership Skills

What you will learn:

  • Have strategies to manage stress levels when there are hostile or difficult personalities in the room 
  • Be able to diffuse disagreement, find solutions and resolve conflict
  • Have good listening and responding techniques in order to create an effective rapport
  • Understand how to deliver a message with conviction and build an authentic connection
  • Be more in control of one’s vocal style and impact, particularly with reference to virtual  communication
  • Be able to persuade and overcome resistance

The performance workshop reminded me of the power and importance of using vocal, physical and language skills in leadership.”
Diane Yates, Head of Leadership and Executive Development, Deloitte