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Empowered Communication For A Diverse Workforce

What you will learn :
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Be more in control of one’s vocal style and impact, particularly with reference to virtual communication
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Be able to make effective choices with body language when conveying a message
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Know how to communicate with conviction and logic when under pressure
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Understand different communication styles, so you can tailor your message effectively
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Have the confidence to get your voice heard in a meeting and make a contribution
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Managing your own emotion and stress levels in the run-up to a difficult conversations
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Have strategies to articulate the impact other peoples words and actions have on you in a way that respects both you and them
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Know how to work towards a positive outcome when resolving conflict
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