Empowered Communication For A Diverse Workforce

What you will learn  :

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• Be more in control of one’s vocal style and impact, particularly with reference to virtual  communication

• Be able to make effective choices with body language when conveying a message

• Know how to communicate with conviction and logic when under pressure

• Understand different communication styles, so you can tailor your message effectively

• Have the confidence to get your voice heard in a meeting and make a contribution

• Managing your own emotion and stress levels in the run-up to a difficult conversations

• Have strategies to articulate the impact other peoples words and actions have on you in a way that respects both you and them

• Know how to work towards a positive outcome when resolving conflict